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Frequently Asked Questions ... or how stuff works!

How to Remove Yourself from an Event Registration

If:

-        you have registered for an event,
-        and have received a confirmation that you are registered,
-        and you cannot attend, please do one of the following:

A.      Cancel via event email:

1.     Go to your event attendance confirmation email

2.    Go to the paragraph that says “To review your registration details…” and click on the blue highlighted link that says registrations detail page.

3.    This will take you straight to your registration and you can click “Cancel Registration”. 

4.     You will be asked if you’re sure you would like to cancel.  Click Cancel Registration. 

OR

B.     Cancel via web site:

1.     Go to www.vintagecharacters.ca

2.    Click on the picture of the person above the word “Cart” on the top right of your screen.

3.     Enter your email address and your Society of Vintage Characters password. 

4.     Click on the words “View Profile” on the top right of your screen
5.     If you are asked to enter your password again, fill it in if it’s not already filled in, and click on the box beside “I am not a robot” and click on Login. 
6.  Click on My Event Registrations

7.     Click on the word Confirmed under the event you wish to withdraw from:

8.     Click on Cancel Registration.  A box will pop up asking you to confirm you are cancelling, and click on that button.  It may take a moment, but eventually the site will say the event has been cancelled:

OR:

C.     Cancel via email

If neither of those options work, please email for assistance to vintagecharactermembership@gmail.com


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